Cancellation Policy

Vibrante Roma reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Certain situations may necessitate order cancellations, including but not limited to:

• Limitations on product availability

• Inaccuracies or errors in product or pricing information

• Issues identified by our credit and fraud prevention department

We may also require additional verification or information before accepting an order. If your order is canceled, either in full or in part, we will notify you accordingly. If a cancellation occurs after payment has been processed, the amount will be refunded to the original payment source within 5-7 working days.

Customers may request order cancellations; however, Vibrante Roma reserves the right to accept or reject such requests at its sole discretion. If a cancellation request is received before the order has been processed or approved, we will cancel the order and issue a refund within 5-7 working days. However, once an order has been processed, it cannot be canceled.

Vibrante Roma holds the final authority in determining whether an order has been processed. The customer agrees not to dispute this decision and accepts Vibrante Roma's determination regarding order cancellations.